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Fraser, Bruce T.; McClure, Charles R. – portal: Libraries and the Academy, 2002
Discussion of the ARL (Association of Research Libraries) E-Metrics project focuses on understanding how academic libraries might specify, produce, and assess institutional outcomes. Offers a framework for approaching the outcomes assessment process and suggests that multiple approaches to assessment are needed for an assessment of libraries in…
Descriptors: Academic Libraries, Evaluation Methods, Evaluation Needs, Higher Education
Shim, Wonsik "Jeff"; McClure, Charles R.; Fraser, Bruce T.; Bertot, John Carlo – 2001
This manual provides a beginning approach for research libraries to better describe the use and users of their networked services. The manual also aims to increase the visibility and importance of developing such statistics and measures. Specific objectives are: to identify selected key statistics and measures that can describe use and users of…
Descriptors: Academic Libraries, Higher Education, Information Utilization, Internet