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Peer reviewed Peer reviewed
ERIC Number: EJ522609
Record Type: CIJE
Publication Date: 1994
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-0306-9885
Telephone Counselors' Conceptualising Abilities and Counseling Skills.
McLennan, Jim; And Others
British Journal of Guidance and Counselling, v22 n2 p183-95 1994
Describes two studies examining the link between the counseling skills of hotline counselors and their conceptualizing abilities. The first relied on counselors' postinterview conceptualizations of callers' problems and found no link between conceptualization accuracy and counseling skill. However, the accuracy of conceptualizations as measured by Kagan's Interpersonal Process Recall was found to be related to counseling skill. (JPS)
Descriptors: Counseling Techniques, Counselor Training, Counselors, Crisis Intervention, Higher Education, Hotlines (Public), Identification, Interviews
Publication Type: Reports - Research; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Client Perception Measure (McLennan); Counsellor Response Quality Rating Scale; Kagans Interpersonal Process Recall