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50 Years of ERIC
50 Years of ERIC
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Peer reviewed Peer reviewed
ERIC Number: EJ515142
Record Type: CIJE
Publication Date: 1995
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-1056-4942
Reducing Stressful Aspects of Information Technology in Public Services.
Quinn, Brian
Public & Access Services Quarterly, v1 n4 p1-34 1995
Identifies sources of technological stress for public services librarians and patrons and proposes ways to reduce stress, including communicating with staff, implementing a system gradually, providing adequate training, creating proper documentation, planning, considering ergonomics in hardware and software selection, selecting a good interface, and involving staff and patrons in system design. Contains 61 references. (Author/LRW)
Descriptors: Communication (Thought Transfer), Computer Anxiety, Computer Interfaces, Computer Selection, Computer Software Selection, Computer System Design, Human Factors Engineering, Information Technology, Library Personnel, Library Planning, Library Public Services, Program Implementation, Stress Management, Users (Information)
Publication Type: Reports - Descriptive; Journal Articles
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Ergonomics; Technostress; Training Needs
Note: Journal availability: The Haworth Press, Inc., 10 Alice St., Binghamton, NY 13904-1580.