Examines major network structures and provides criteria for selecting the best layout. Describes daisy-chain, star, bus, tree, ring, and token ring topologies. Discusses factors to consider when connecting computers, including user needs, printing demands, modem and file sharing, user grouping, the physical plant, and connective equipment. (AEF)

Discusses six ways to prevent the school media center from becoming a study hall recreation area: (1) schedule learning activities; (2) add technology to work areas; (3) share space with adults; (4) minimize rules; (5) provide alternative activities; and (6) change the school climate. (Author/AEF)

Presents issues from a debate about interlibrary loan (ILL) policies and the use of union lists on the OCLC (Online Computer Library Center) ILL subsystem. Highlights include library funding, costs of maintaining serials holdings on a utility, borrowing procedures, quality service, workload leveling, staffing, and problems with OCLC system…

Presents three articles that discuss customer service in libraries, with a focus on planning for service management, a customer service program for library staff, and a quality improvement process. Highlights include developing and implementing service strategies, dealing with requests, redefining work relationships, coworkers as customers,…

Explores what the library profession can learn from indigenous peoples. Highlights include cooperation, decision making, improving management, using workplace stories to provide reinforcement for success, generosity in service principles, patience, developing information networks, and diversity. (AEF)

Presents causes and symptoms of "technostress," caused by rapidly changing technology in the workplace, as well as solutions for dealing with the problem. Discusses individual and organizational strategies and the importance of communication, training, and staffing; demonstrates the need for properly allocating resources, providing sufficient…

Discusses how to use attribute sampling to assess the accuracy of a library circulation system. Describes the nature of sampling, sampling risk, and nonsampling error. Presents nine steps for using attribute sampling to determine the maximum percentage of incorrect records in a circulation system. (AEF)

Describes informal leadership opportunities for library staff. Identifies three key characteristics: vision, courage, and the ability to make things happen through others. Discusses requirements for successfully leading from below; hostile, neutral, and supportive environments; and benefits. (AEF)

Presents an overview of selected literature about employee compensation. Highlights include the foundations of reward and recognition systems, incentive plans, problems with merit pay, a historical perspective on performance pay, evaluation criteria and processes, self-rating, job motivation and satisfaction, employee attitudes, collective…

Reviews the history of children's fiction series publishing, examines the childhood reading histories of adult readers who currently read for pleasure, and investigates the reading of series books as an essential stage in the reading development. Also discusses the need for public libraries to be aware of different patron reading levels. (contains…

Explores the human aspect of information retrieval by examining the behavior and pronoun use of librarians in the course of communicating with patrons during online computer search interactions. Compares two studies on the conduct of librarians as intermediaries in naturally occurring online computer search interactions. (JMV)

Discusses everyday life information seeking (ELIS) and compares the seeking of orienting information versus practical information. Offers a framework for studying ELIS and presents results of testing the framework via interviews with teachers and workers as seekers of information using electronic and printed media. (JMV)

Discusses the implications of factors inhibiting the advancement of research in library and information science in Nigeria, such as poor dissemination of research findings, noncollaborative research with those in other fields, academic and professional ineptitude, inadequate funding, societal indifference to research, and inefficient use of…

Examines the origins and parallel uses of the concept of "facet" in bibliographic classification theory and behavioral research. Suggests that social sciences in general were receptive to conceptual borrowing, but that library and information science as a discipline was relatively isolated. (contains 108 references) (Author/AEF)

An online library catalog was used to evaluate an interactive query expansion facility based on relevance feedback for the Okapi, probabilistic, term weighting, retrieval system. A graphical user interface allowed searchers to select candidate terms extracted from relevant retrieved items to reformulate queries. Results suggested that the…