A policy consensus has emerged in Australia that there is a workforce literacy and numeracy crisis, similar to many other Organisation for Economic Cooperation and Development countries. The study informing this paper examined this framing of crisis by interviewing and observing production workers in three manufacturing companies. Each company was…

This paper uses data from a sample of agriculture graduates from selected land-grant universities in the south to examine workers' functions on the job in relation to data, people, and things as described in the Dictionary of Occupational Titles. Tabular analysis was conducted using gamma and Pearson's correlation as measures of…

Scope and Method of Study: The purpose of this study was to use industry experts to identify critical skills or competencies perceived by the legal profession to be required by competent team members in the legal office environment. Specifically, this study focused on fulfilling this purpose in the context of urban Oklahoma, where a large number…

This study examines whether financial aid, specifically federal Pell grants, is associated with academic success for low-income community college students in California. Previous studies in this series of MPR Research Briefs have examined transfer patterns and the types of financial aid typically received by students in this sector. This report…

This book offers a solid foundation of management concepts, skills, and techniques that enable students to develop and test the leadership, decision-making, and problem-solving required for their role in the profession of physical education and sport. The thirteenth edition continues to focus on the management and administration of physical…

Purpose: This study aims to explore knowledge management (KM) practice in the "back office" of two English football clubs. Design/methodology/approach: The paper takes the form of a comparative case study of two medium-sized businesses using multi-method data including unstructured interviews, structured questionnaires and document analysis. Data…

North Carolina State University has incorporated many aspects of volunteer program administration and reporting into an on-line solution that integrates impact reporting into daily program management. The Extension Master Gardener Intranet automates many of the administrative tasks associated with volunteer management, increasing efficiency, and…

Education institutions have become increasingly aware of ways to save energy, protect the environment and reduce their carbon footprint. Moreover, the U.S. Green Building Council, a non-profit organization dedicated to sustainable building design and construction, has witnessed a huge increase in the number of schools interested in going green.…

The increase in student numbers and the decline in the average unit of resource since the 1990s together with the changes brought about by rising student expectations are familiar circumstances to anyone working in higher education. The authors perceive this as part of the move towards a consumer culture in the public sector. This paper gives an…

This study focused on the relationships between experiences with portfolio assessment, students' approaches to learning and their assessment preferences by means of a pre- and post-test design in an authentic class setting. The participants were 138 first-year professional bachelor's degree students in office management. They were assessed by…

"How do I get through to this new gang of Millennial workers?" "Why can't my boss just lighten up?" Employees and managers ask questions such as these from all sides of the generational battle lines forming in workplaces today. The emerging trend of what we have called "generational diversity" in the workplace is a growing challenge for managers…

This publication comprises an index of business education articles and research studies compiled from a selected list of business education periodicals and those related to business education published during 1999. Priority is given to journals essential to research and teaching over the broad business education spectrum. Subject entries (pages…

Office managers face an increasing array of job responsibilities in today's business environment. To prepare new office administration employees and managers, educational institutions must maintain a progressive curriculum to meet position demands. Using a population of members of the Association of Professional Office Managers, this study was…

This document, which is intended for workforce preparation program providers, details the Illinois Occupational Skill Standards for programs preparing students for administrative support occupations. The document begins with overviews of the Illinois perspective on occupational skill standards and credentialing, the process used to develop the…

This document of skill standards for the legal office cluster serves as a guide to workforce preparation program providers in defining content for their programs and to employers to establish the skills and standards necessary for job acquisition. These 151 occupational skill standards describe what people should know and be able to do in an…