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ERIC Number: EJ633171
Record Type: CIJE
Publication Date: 2001
Pages: N/A
Abstractor: N/A
Reference Count: 0
ISBN: N/A
ISSN: ISSN-1040-0370
Dealing with Learner Resistance to Technology-Delivered Training.
McCormick, Patricia
Journal of Interactive Instruction Development, v13 n3 p33-38 Win 2001
Discussion of student resistance to technology-delivered training focuses on strategies at the IRS (Internal Revenue Service) that overcame learner resistance by maintaining a personal relationship with each student and flexibly addressing each student's personal style and concerns. Considers reasons for student resistance and the continued need for other types of training. (Author/LRW)
Publication Type: Journal Articles; Reports - Descriptive
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Internal Revenue Service; Technology Based Instruction; Training Needs