These proceedings document the fifth year of the "Brick and Click Libraries Symposium", held annually at Northwest Missouri State University in Maryville, Missouri. Thirty five peer-reviewed papers and abstracts, written by academic librarians, and presented at the symposium are included in this volume. Many of the entries have references and charts. Several of the papers describe research projects. Topics covered include reference, instruction, collection development, and public service as follows: (1) Did We Say Brick or Click? Did We Say Both? (Connie Ury and Frank Baudino); (2) Demystifying Documents in the New "Born Digital" Government: A "Heads Up" for Reference (Cynthia M. Akers, Christine Angolia, and Tatiana Pashkova); (3) Listservs Gone Wild at KU Libraries! Using RSS Feeds and Blogs to Tame Information Chaos (Tami Albin and Debra Riley-Huff); (4) Online Customer Care: Making the Case for a Knowledge Base (Jackie AlSaffar); (5) Join the Google World: Market Your Collections Using Google Scholar (Frank Baudino, Carolyn Johnson, and JR Jenkins); (6) Slipping into Approval Plans: A View of Collection Development Collection Management (Carol Campbell, Anne Barker, and Jean Eaglesfield); (7) Building Skills F2F--Using Chat Reference Techniques! (Kimberly Chapman and Darcy Del Bosque); (8) With a Little Help from My Friends: Library, Faculty and Instructional Technology Collaboration (Susan Clayton); (9) Working with Your Whole Campus to Create an Institutional Repository (Jane Costanza and Bea Caraway); (10) Federated Search: How Will It Change the Way We Teach? (Christopher Cox); (11) The Fox is in the Chicken Coop: Refocusing Reference for All Users (Frances A. Devlin and Nancy J. Burich); (12) U Rock: Informality in Chat Reference (Joe Dobbs and Lynn Westbrook); (13) Promoting Electronic Resources (Eleonora Dubicki); (14) How Small Academic Libraries Can Develop Database-Driven Web Applications Using Macromedia's ColdFusion MX Software (Michael Garrett); (15) Engaging Library Staff through Dynamic Training (Kim Glover); (16) WebQuest as Information Literacy Strategy (Richard Graham); (17) RefPole: Reference Data Collection and Analysis Application (Hong Gyu Han and Sarah Park); (18) F2F Library Instruction with Remote and Online Students: Using VOIP Technology (Robin Lockerby); (19) Providing Effective Instructional Resources in Library Environments (Andrew P. Lokie, Jr.); (20) New Methods for Delivering Instruction at Missouri State University (Andrew P. Lokie, Jr. and Crystal Gale); (21) Serving as an "Embedded Librarian" in an Online Course (Mark Love and Scott Norwood); (22) You Got What You Paid For... Now Learn How to Fix It! Manipulating "Free" Records and Loading Electronic Resources in Your Catalog (Debbie Montgomery and Ellen Safley); (23) Fair's Fair: Intellectual Property, Fair Use, and Copyright (Heather Moulaison); (24) Government Information Awareness to the Masses (of Staff and Users) (Carmen Orth-Alfie and Jeff Bullington); (25) On Site and Online: The Library and College Freshmen (Bill Pfannenstiel and Cynthia Pfannenstiel); (26) Bookmarklets and Your Library: How to Search Your Catalog from Any Web Page (Scott Rice); (27) Information Literacy and Reference Skills Assessments: Evaluation and Application of SAILS and WOREP (Heather Smith-Collins and Dean Corwin); (28) Evaluating Trends in Reference Questions (Connie Ury, Lori Mardis, and Kathy Hart); (29) I'm NOT Ready for Retirement Yet: Effects and Accommodations for Disabilities that Can Be Made in the Work Place (Vicki Wainscott and Pat Wyatt); (30) From Access Science to xreferplus: Making the Transition from a Print to an Online Reference Collection (Mary Anne Waltz); (31) Instruction by Immersion: Using a Quest Game Model to Teach Library Skills (Abbey Warner); (32) Seeing the Invisible User: Support for the Virtual Patron (Lynn Westbrook); (33) The Evolving Nature of E-Journal Usage Data: An Institutional Comparison (Kyle D. Winward and Buddy Pennington); (34) RefXpert: A Simple Knowledge Management Application for the Reference Desk (John Wynstra); (35) To Be or Not To Be: International Students and Language Preferences in Library Databases Use (Fu Zhuo, Jenny Emanuel, and Shuqin Jiao); and (36) The Convergence of Reference: A Bird's Eye View of Changing Sources, Services, and Venues (Christy Zlatos). (Individual papers contain references. For the 2004 proceedings, see ED489937.)