This proceedings of the Brick and Click Libraries Symposium contains the following papers: (1) "Electronic Journals: Vendor Solutions to Access Issues" (Nona Barton); (2) "Tips on Funding" (Janice Borey); (3) "Why Are So Many Web Pages Still So Hard To Use?" (Jerry R. Brown); (4) "The Secrets of Full-Text Databases: The Overlap between a Same Vendor's Subject Database and General Database, and the Differences between Different Vendors in Embargo" (Xiaotian Chen); (5) "Copyright Compliance on Campus" (Judy Druse, Susan Jarchow, and Brenda White); (6) "From Sales Representative to Librarian: Using Sales Skills To Improve Library Liaison Work" (Connie Ghinazzi); (7) "Evolving Access Issues: Electronic Reserves" (Jennifer Green); (8) "ARL's Collection Analysis Project: Continuing Feasibility for a Medium-Sized Academic Library" (Jan Guise and David Feinmark); (9) "Usage Statistics: Interesting Changes and Challenges" (Melissa Holmberg); (10) "In Search of the Missing Record: Investigating How Keyword Searching is Often Not What It Seems" (Michelle Holschuh Simmons and Mary Hammond Iber); (11) "Problem-Solving Discussion Session" (Carolyn Johnson); (12) "Building Next Generation Library Web Sites Using Open Source Content Management Software" (Paul Lewis); (13) "It's All in How You Play the Game: Applying Educational Games to Library Instruction" (Lori Mardis, Connie Ury, Vicki Wainscott, Frank Baudino); (14) "QuestionPoint, Collaborative Reference Service" (Judy Pask and Deb Ehrstein); (15) "Designing Interactive Online Tutorials" (Jennifer Quinlan and John Small); (16) "Exploring the Challenges of Virtual Reference in an Academic Library" (Elizabeth Turtle and Marcia Stockham); (17) "Designing & Developing Interactive Instructional Concepts" (Roger Von Holzen and Darla Runyon); (18) "Providing Electronic Document Delivery Services: Juggling User Needs, Delivery Options, and Quality Service" (Cherie L. Weible); (19) "'Engineering' Academic Library Services for Continuing Quality Improvement" (Daryl Youngman); and (20) "Launching Chat Reference Service at Central Missouri State University: A Missouri Experience" (Fu Zhuo and John Small). Most papers contain references. (MES)