ERIC Number: ED418747
Record Type: RIE
Publication Date: 1996-Apr-11
Reference Count: N/A
Implications of the Fourteen Points of Total Quality Management (TQM) for Science Education.
Aliff, John Vincent
The management theories of W. Edwards Deming are known as Total Quality Management (TQM) and advocate building quality into organizational processes rather than analyzing outcomes. Although TQM was originally developed for the workplace, educational reformers have been applying its principles to higher education. The original 14 points of Deming's model can be condensed into the following five points with implications for educational systems: (1) establish a moral purpose of the institution, replacing the traditional priority of "survival of the fittest" science students with an egalitarian inclusiveness; (2) use cooperative efforts instead of individual efforts, increasing the responsibilities of faculty, allowing them more time to perform functions currently done by middle management, and eliminating competition for grades and recognition; (3) stop using product inspection as a means of maintaining quality by reducing or eliminating testing, outcome-based education, and merit pay; (4) continuously improve the system and its product by replacing traditional lecture methods with active learning techniques and implementing the continuous and anonymous assessment of learning; and (5) implement employee education and self-improvement by establishing requirements to maintain tenure. As TQM is implemented in classrooms, it is important that a consensus be built among faculty and that academic freedom be preserved. Contains 14 references. (BCY)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Deming (W Edwards)
Note: Paper presented at the Annual Meeting of the Association of Southeastern Biologists (57th, Statesboro, GA, April 11, 1996).