ERIC Number: ED396711
Record Type: RIE
Publication Date: 1995-Jun
Reference Count: N/A
Designing Effective Multimedia Kiosks.
Liu, Min; Wheat, John
Interactive kiosks are becoming very popular in industries, educational institutions and public facilities. This paper discusses the design and development of a multimedia kiosk (Project iTOWER) by the University of Texas at Austin using the state-of-the-art technology and reports the results of the use of this system by students. The kiosk provides various types of information online through the media of text, color graphics, animation, audio, and video. New segments are being added on a continual basis. The ultimate objective of Project iTOWER is to use advanced computer technology to create a single point of access for the widest possible array of official University services, and enable people to conduct official business with the University electronically and at their convenience. To evaluate how students feel about using these multimedia kiosks, 69 undergraduate and graduate students were asked fill out a questionnaire after the use of the Project iTOWER system. Questions focused on how the kiosks are used; what information and what types of media users are interested in; and preference of using multimedia kiosks to other forms of delivery systems. Results indicated: the average time for using the system was 19.25 minutes; the overall impression of the system was 3.97 on a 5-point Likert scale; the most frequently accessed information by the students includes campus maps, maps of shuttle bus routes, stories about the University through videos and animation, and financial aid information; ratings by first-time users were consistently higher than those by non first-time users; the undergraduate students gave consistently higher ratings than the graduate students; and female students rated the usefulness of the system higher than the males. (Contains 10 references.) (AEF)
Publication Type: Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A
Identifiers: Kiosks; Multimedia Computer Systems; University of Texas Austin
Note: Paper presented at the annual World Conference on Educational Multimedia and Hypermedia (Graz, Austria, June 17-21, 1995).