ERIC Number: ED396164
Record Type: RIE
Publication Date: 1996-Jun
Reference Count: N/A
Labor-Management Relations Interview Guide. Workforce Tools.
This guide, which was developed from a list of labor-management best practice guidelines that was constructed by nationally recognized work labor-management relations professionals, businesspersons, and union representatives, is designed to help employers determine whether a consultant has the substantive, process, and interpersonal skills required to facilitate improved labor-management relations. Presented first are a statement of the guide's purpose, overview of its structure, and instructions for using the interview guide. Listed next are the four broad topics that should be covered when consultants are interviewed: how the consultant's services will help in establishing/modifying policies and practices; how the consultant will ensure fairness and justice for all employees; how the consultant will encourage employees to take pride in their work; and how the consultant will create/promote an atmosphere of respect, value, and mutual trust. Most of the guide is devoted to discussions of the key points that interviewers should expect to hear in a prospective consultant's comments regarding each topic. Also included are the following: interview worksheet; chart for comparing different consultants; discussion of the guide in the context of other available print and Internet resources designed to facilitate work restructuring efforts; and lists of National Workforce Assistance Collaborative advisory groups. (MN)
Descriptors: Adult Education, Change Agents, Competition, Consultants, Employer Employee Relationship, Employment Practices, Internet, Interviews, Labor Relations, Resource Materials, Worksheets
National Alliance of Business, Distribution, P.O. Box 501, Annapolis Junction, MD 20702 (order no. R5995: $4 plus shipping/handling).
Publication Type: Guides - Non-Classroom
Education Level: N/A
Sponsor: Department of Labor, Washington, DC.
Authoring Institution: National Alliance of Business, Inc., Washington, DC.
Identifiers: Facilitator Styles; Facilitators
Note: Product of the National Workforce Assistance Collaborative. For a related document, see CE 071 929.