ERIC Number: ED394614
Record Type: RIE
Publication Date: 1996-May-27
Reference Count: N/A
Institutional Advancement: Using the Malcolm Baldrige National Quality Award Criteria for Self-Study and Accreditation.
The criteria used for the Malcolm Baldrige National Quality Award can provide community colleges with a strategic tool for college planning, management, assessment, and accreditation. The Criteria focus on two measurable objectives for institutional effectiveness: the delivery of educational value to current and future students through instruction and support services that contribute to students' overall development and the improvement of overall college effectiveness, use of resources, and capabilities for sustainable performance. In addition, the Criteria are non-prescriptive, encouraging colleges to develop creative approaches; are comprehensive, representing a unifying framework emphasizing interdependence; emphasize the alignment of efforts throughout the college; and encourage planned change and continual improvement. Baldrige-based schools demonstrate excellence in leadership, information and analysis, strategic and operational planning, human resource development and management, educational and business process management, college performance results, and student focus and student stakeholder satisfaction. The following steps are suggested for initiating a Baldrige-based approach to institutional advancement: (1) organize an orientation for the college President's Cabinet or senior management team; (2) form and train an institutional Baldrige team; (3) establish linkages between institutional strategic planning and Baldrige-based initiatives; (4) identify the needs of current and future students and stakeholders; (5) assess current institutional strengths and weaknesses; and (6) review findings with the President's Cabinet and the senior management team. (TGI)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Malcolm Baldrige National Quality Award
Note: Paper presented at the National Institute for Staff and Organizational Development Conference on Teaching and Leadership Excellence (Austin, TX, May 26-29, 1996).