The adult basic education (ABE) program offered by the Saginaw City School System in Michigan during the 1994-1995 school year was evaluated in a study that focused on 10 aspects of the instructional process (various aspects of the content, delivery, and management of instruction) and the products (outcomes) of instruction (student enrollment, recruitment, dropout prevention, student achievement, and objective assignment and attainment). During the year studied, 1,097 adult learners received services by attending 1 or more of the 23 classes conducted by 14 teachers at Saginaw's 4 ABE centers. The process evaluation confirmed that most teachers used multiple methods of instruction and appropriate, effective positive and negative feedback. The product evaluation established that 7 of the 13 components specified in the 11 objectives of the funding grant were met. Only 64.8% of the students attained mastery on over 75% of their objectives as opposed to 75.8% of students during the previous program year. (Appendixes constituting approximately 50% of this document contain the following: tables detailing ABE students by gender, race, and age; list of Saginaw's ABE centers; miscellaneous ABE program reporting forms; information on ABE student objective assignments; and description of Kumon method. Contains 23 tables). (MN)