ERIC Number: ED392909
Record Type: RIE
Publication Date: 1994
Reference Count: N/A
Japan's Winning Margins. Management, Training, and Education.
Lorriman, John; Kenjo, Takashi
This book explains the fundamental reasons for Japan's astonishing commercial success in relation to its Western competitors. Chapter 1 is an introduction. Chapter 2 discusses implications of Japanese history for education, training, and management. Chapter 3 looks at the first winning margin--education. It covers the following: Japan's long tradition of excellent education, the education system's purpose of meeting state needs, and benefits of a well-educated and adaptable work force. Chapter 4 describes recruitment. Chapter 5 looks at the second winning margin--management and the commitment of employees. The following topics are discussed: the aim to win, obsessive attention to detail, customer service as a priority, Japan's openness to new ideas and expertise at sharing information, a flexible approach to use of employees, total commitment expected of employees, and the basic ethic of humility. Chapter 6 addresses the third winning margin--training--and examines the balance between on-the-job and off-the-job training. Chapter 7 shows how the recruitment of technicians is an important aspect of Japan's success. Chapter 8 describes lessons from the career development of employees. Chapter 9 provides insights into the truth about Japanese innovation and creativity. Chapter 10 draws together these lessons: need for a vision, importance of a cohesive system, commitment of individuals, manager as coach, company as learning organization, and a structured approach to formal training. An index is provided. (YLB)
Descriptors: Adult Education, Career Development, Economic Progress, Employee Attitudes, Employer Employee Relationship, Employment Practices, Foreign Countries, Global Approach, International Trade, Job Training, Personnel Management, Productivity, Recruitment, Success, Vocational Education, Work Attitudes, Work Ethic
Oxford University Press, 198 Madison Avenue, New York, NY 10016.
Publication Type: Books
Education Level: N/A
Authoring Institution: N/A