A study was conducted at Miami-Dade Community College, in Florida, to determine the level of satisfaction with college programs and general perceptions of their college experience among students who applied for graduation during 1991-92. Completed questionnaires were received from a total of 3,764 students. Study findings included the following: (1) with respect to 12 target competencies, 84% of the students were satisfied with their ability to read and understand college-level material, while 79% were satisfied with both their ability to think critically and their self-understanding; (2) with respect to 14 college services, over three-quarters of the respondents indicated that they were aware of the services, although approximately half had not used some of the services; (3) all of the services received satisfactory ratings of at least 80% except for job placement, which was rated as satisfactory by 68.3%; (4) 87.6% of the students rated the quality of instruction as good or excellent, while 90.2% thought that faculty exhibited concern over students and student progress; (5) 78.8% thought that non-faculty personnel exhibited concern for students and their progress; and (6) from a sample of 834 questionnaires which included responses to open-ended questions, "concern for the student" emerged as an important aspect of the educational process for students. The appendices contain 38 data tables and the survey instrument. (BCY)