NotesFAQContact Us
Search Tips
ERIC Number: ED390390
Record Type: RIE
Publication Date: 1993
Pages: 29
Abstractor: N/A
Reference Count: N/A
Team Approach to Staffing the Reference Center: A Speculation.
Lawson, Mollie D.; And Others
This document applies theories of participatory management to a proposal for a model that uses a team approach to staffing university library reference centers. In particular, the Ward Edwards Library at Central Missouri State University is examined in terms of the advantages and disadvantages of its current approach. Special attention is given to the group dynamics aspects of the building of reference teams, to the logistics of scheduling with rotations and substitutions, and to the responsibilities of a team leader. The report suggests that team building would ensure more flexible and equitable scheduling, define supervisory responsibilities rather than leave them ambiguous and impede decision-making and coordination of activity, reduce reference "fatigue," and improve harmony and communication among staff members. All these conditions would ultimately benefit the clientele. (BEW)
Publication Type: Guides - Non-Classroom; Reports - Evaluative
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Central Missouri State University; Staffing Patterns