During the 1994-95 school year, the Wake County Public School System (WCPSS) used a grant from the North Carolina Department of Public Instruction to implement a pilot intervention/prevention program that would enhance, through coordinated services, the educational attainment of at-risk students. The program included two major components--a collaborative student support team at six elementary and three alternative schools, and the addition of late-afternoon and evening courses at Phillips High School. This report describes the Student Support Team/Collaborative Model (SST/CM), its accomplishments, and its effectiveness. Data were gathered through observation, individual and group interviews, analysis of student case data, staff surveys, client summary reports, a telephone survey of participating parents, and a survey of the high school students. Findings show that 49 percent of the staff in the pilot schools saw an increase in the use of school-based interventions and 61 percent saw an increase in the use of community resources to help students with academic and behavioral problems. Approximately 70 percent of the interventions recommended by the elementary-school student-support teams were judged to be moderately or very effective by program chairpersons. Recommendations were made to: (1) resolve difficulties related to schedule coordination, communication, team size, and case management; (2) provide voice-mail communication for chairpersons; (3) include site-specific staff development; (4) involve more volunteer mentors and define mentors' and classroom teachers' roles; and (5) seek more effective ways for implementing family-support activities and reaching more parents. A wider range of interventions were being utilized; however, further study is needed to assess whether interagency collaboration has improved student-assistance efforts. Fourteen figures are included. Appendices contain a figure of the SST/CM model and a comparison of practices in the six pilot schools. (LMI)