ERIC Number: ED389820
Record Type: RIE
Publication Date: 1995-Jul
Reference Count: N/A
Who Are Case Managers and What Do They Do? Case Management in Service Integration. Resource Brief.
Marks, Ellen L.
The National Center for Children in Poverty recently conducted research on case management in service integration projects. The core of the study's information comes from 16 projects around the country, all serving children living in poverty. This brief discusses the characteristics of case managers, including their demographic attributes, tenure, work environment, caseload size, time allocations among tasks, and salaries. Case managers from these projects were a diverse group, from varied ethnic and racial backgrounds, with varied education and work experiences. The resources to support their work are often limited, and their salaries are only moderate, but many have been with their projects for extended periods. Most of these projects had relatively small caseloads, but there was considerable variance. Overall, case managers spent rather comparable amounts of time on the activities they performed. The characteristics of case managers identified may contribute to the development of a typology that would help in further explorations of case management methods and project and client outcomes. (Contains two tables and two figures.) (SLD)
Descriptors: Disadvantaged Youth, Integrated Services, Low Income Groups, Poverty, Program Effectiveness, Program Implementation, Resource Allocation, Social Agencies, Social Workers, Time Management, Urban Problems, Young Children
National Center for Children in Poverty, Columbia University School of Public Health, 154 Haven Avenue, New York, NY 10032 ($5; all 4 briefs available for $15).
Publication Type: Reports - Evaluative
Education Level: N/A
Sponsor: Carnegie Corp. of New York, NY.; Ford Foundation, New York, NY.
Authoring Institution: Columbia Univ., New York, NY. National Center for Children in Poverty.
Identifiers: Case Management; Client Relations
Note: For related documents, see UD 030 737-378 and UD 030 744.