ERIC Number: ED389819
Record Type: RIE
Publication Date: 1995-Jul
Reference Count: N/A
Managing Case Managers: Case Management in Service Integration. Resource Brief.
Marks, Ellen L.
As the case management approach has become increasingly popular, a new phenomenon has emerged. A client may have several case managers, each employed by a different project, and these managers may not be aware of each other. The National Center for Children in Poverty has recently conducted research on case management in service integration projects. The core of the information comes from 16 projects from many service domains serving children and their families. Reviewing the work of these projects has made it apparent that the problem of multiple case managers exists everywhere, in cities and rural areas, and that the cost of unnecessary duplication is excessive, not only in terms of dollars, but in terms of wasted human capital. The reality of categorical programs, single-focus interventions, and other features of the human service delivery system virtually ensure the continuation of the trend. Consolidating categorical programs into block grants, as is being debated in some public policy arenas, may remove some system factors that lead to multiple case managers, but it is evident that real solutions call for the application of professional standards and common sense. (SLD)
Descriptors: Block Grants, Disadvantaged Youth, Integrated Services, Low Income Groups, Poverty, Program Effectiveness, Program Implementation, Resource Allocation, Social Agencies, Social Workers, Urban Problems, Young Children
National Center for Children in Poverty, Columbia University School of Public Health, 154 Haven Avenue, New York, NY 10032 ($5; all 4 briefs available for $15).
Publication Type: Reports - Evaluative
Education Level: N/A
Sponsor: Carnegie Corp. of New York, NY.; Ford Foundation, New York, NY.
Authoring Institution: Columbia Univ., New York, NY. National Center for Children in Poverty.
Identifiers: Case Management; Client Relations
Note: For related documents, see UD 030 737-379 and UD 030 744.