ERIC Number: ED383031
Record Type: RIE
Publication Date: 1994-Nov
Reference Count: N/A
Conflict Management: Using the Thomas-Kilmann Conflict Mode Instrument To Assess Levels of Learning in the Classroom.
Watt, Willis M.
A study determined if an individual's approach to conflict management could be altered by completing a college conflict resolution class. Subjects enrolled in a 3-hour, 16-week college conflict resolution course at a medium-sized, midwestern university. The pretest condition consisted of 15 females and 13 males, of whom 10 were undergraduate and 18 were graduate students. The posttest condition consisted of 14 females and 11 males, of whom 10 were undergraduate and 15 were graduate students. The Thomas-Kilmann Conflict Mode Assessment form was used as pre- and post-test measure of subjects' perceived response to conflict situations. Results indicated that: (1) subjects shifted toward a preference in using a collaborative management style but still continued to use competing and compromising management styles; (2) an overall gender effect existed in the shift of perceived management style; and (3) more educated group placed less reliance on avoidance than the less educated group. (Contains nine references and four tables of data.) (Author/RS)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers: Conflict Management; Thomas Kilmann Conflict Mode Instrument
Note: Paper presented at the Annual Meeting of the Speech Communication Association (80th, New Orleans, LA, November 19-22, 1994).