ERIC Number: ED382126
Record Type: RIE
Publication Date: 1995
Reference Count: N/A
Teams in Education: Creating an Integrated Approach.
Arcaro, Jerome S.
This handbook is designed to help educational professionals develop cross-functional or departmental quality teams. Nine chapters focus on: (1) the concept of Total Quality Management (TQM) and 14 points for quality in education; (2) team goals and formation; (3) stages of successful team building; (4) the development of quality task teams; (5) managing team meetings; (6) tools for reaching consensus; (7) the basic tools of TQM, such as flowcharts, checksheets, Pareto charts, cause-and-effect diagrams, graphs, control charts, histograms, scatter diagrams, timelines, force field analysis, affinity diagrams, and process modeling; (8) the 5+5 Quality Initiative, a voluntary team approach to introduce quality principles on a district-wide or school-wide basis; and (9) general conclusions and TQM reference guides. An appendix contains reproducible master forms. (MDM)
Descriptors: Charts, Check Lists, Diagrams, Educational Administration, Educational Improvement, Educational Quality, Elementary Secondary Education, Flow Charts, Graphs, Higher Education, Management Teams, Program Development, Team Training, Total Quality Management, Workbooks
St. Lucie Press, 100 E. Linton Blvd., Suite 403B, Delray Beach, FL 33483 ($29.95).
Publication Type: Books; Guides - Non-Classroom
Education Level: N/A
Authoring Institution: N/A