ERIC Number: ED381309
Record Type: RIE
Publication Date: 1995-Mar
Reference Count: N/A
Communicating Effectively with Non-Indian Service Providers.
Manuelito, Jeannie; Johnson, Martha
This paper provides Indian parents of children with disabilities with information from the Education for Parents of Indian Children with Special Needs Project concerning communication between Indian parents and non-Indian service providers. Five basic strategies for effective communication are reviewed: (1) when you do not understand, ask for clarification; (2) share information to help the professional understand; (3) when you like something, make positive statements; (4) tell the service providers your thoughts, especially when you do not agree; and (5) at the end of a meeting, review information shared and commitments made to be sure that everyone understands the same thing. The valuable role that parents can play in advocating for their children's health and educational programs is explained. The paper notes that the involvement of parents of children with disabilities in educational decision making is legally mandated, explicitly points out cultural differences between Indians and non-Indians in communication behaviors and respect for authority, as well as discusses expectations of service providers concerning parents' behavior and of parents concerning professionals' behavior. (SV)
Publication Type: Speeches/Meeting Papers; Guides - Non-Classroom
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Strategies; Service Providers
Note: In: Reaching to the Future: Boldly Facing Challenges in Rural Communities. Conference Proceedings of the American Council on Rural Special Education (ACRES) (Las Vegas, Nevada, March 15-18, 1995); see RC 020 016.