ERIC Number: ED373696
Record Type: RIE
Publication Date: 1994-Apr
Reference Count: N/A
An Open Systems Approach to Cross-Cultural Training.
This paper proposes a model of organizational analysis, developed at the Department of Organizational Development at the University of Klagenfurt (Austria), as a framework for cross-cultural education. The model is derived from open systems theory which claims that organizational analysis should focus on the relationship of all the pieces of an organization as they interact together. Research at Klagenfurt has resulted in a framework called the Offenes Sozio-Techno-Oekonomisches (OSTO) System, which identifies nine dimensions on which organizations can be analyzed. These dimensions form the basis of seminar work designed to prepare students to analyze organizations in a wide variety of business situations. The nine dimensions include: the social system, technical system, economic system, political control system, product-market-future, environment, history, future orientation, and the sub-world system. The OSTO Model can be used to analyze the cultural values underlying practices observed in different countries. An example of the model's application is given in a cross-cultural analysis of the United States and Austria. The paper concludes that use of the OSTO model expands the traditional objectives of organizational development to include sensitizing students to cultural and commercial conditions which may vary radically from those in their own countries. (JDD)
Publication Type: Speeches/Meeting Papers; Guides - Non-Classroom
Education Level: N/A
Authoring Institution: N/A
Identifiers: Open Systems Theory; University of Klagenfurt (Austria)
Note: Paper presented at the Annual Eastern Michigan University Conference on Language and Communication for World Business and the Professions (13th, Ypsilanti, MI, April 14-16, 1994).