ERIC Number: ED373379
Record Type: RIE
Publication Date: 1994-Apr
Reference Count: N/A
Development of an Organizational Communication Competence Instrument.
Bruning, Stephen D.
A study attempted to develop an organizational communication competence scale that focuses on both communication skills as well as appropriate role behavior within an organizational communication context. A 30-item scale, later reduced to 12 items, was administered to 245 undergraduate students enrolled in a basic speech course. Responses were factor analyzed. Results indicated that conceptualizing organizational communication competence as consisting of effective business communication skills and appropriate role behavior is viable. Findings suggest that if managers wish to be perceived as competent, they cannot focus solely upon task-related communication, but also must be able to communicate in a manner that is appropriate given their particular role within the organization. (Contains 30 references and 2 tables of data. The 30-item scale and the 12-item scale are attached.) (RS)
Publication Type: Speeches/Meeting Papers; Reports - Research; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Behavior; Communication Competencies
Note: Paper presented at the Annual Meeting of the Central States Communication Association (Oklahoma City, OK, April 7-10, 1994).