ERIC Number: ED370449
Record Type: RIE
Publication Date: 1992-Oct
Reference Count: N/A
How Can We Tell You...How Will We Know? Women and Language Services.
McRobbie, Andrea; Jupp, James
A report on the language services and language education needs of women in Australia, particularly those whose native language is other than English, is presented. First, it reviews the need for language services such as translation and interpreting in the large, diverse, and growing population of women of non-English-speaking backgrounds. Priority groups in this population are then discussed. These include recent arrivals, the elderly and aging, industrial workers, refugees and humanitarians immigrants, and culturally distinctive migrants such as those in whose culture women have a very traditional role. Special considerations in assessing and serving the needs of women clients are also examined, including costs, cultural factors, and special areas of need such as health care and family-related services. Administrative and ethical issues in the provision of language services are outlined, and professional and funding issues are also noted. The report concludes with a review of relevant literature, both general surveys and information relating specifically to health issues and legal interpreting. Recommendations for both policy and action are made throughout the report. A substantial bibliography, demographic data, reports of consultations held in the process of researching the report, and objectives of the project are appended. (MSE) (Adjunct ERIC Clearinghouse on Literacy Education)
Descriptors: Community Services, Counselor Client Relationship, English (Second Language), Females, Foreign Countries, Health Services, Immigrants, Interpreters, Language Role, Limited English Speaking, Literature Reviews, Needs Assessment, Older Adults, Program Administration, Public Policy, Refugees, Resource Allocation, Sociocultural Patterns, Standards, Translation
Publication Type: Reports - Evaluative; Opinion Papers
Education Level: N/A
Authoring Institution: Australian Commonwealth/State Council on Non-English-Speaking Background Women's Issues.