ERIC Number: ED369007
Record Type: RIE
Publication Date: 1990
Reference Count: N/A
Ten Guidelines for Effective Counseling.
Nash, Paul; Nader, Frederick P.
Ten basic guidelines for effective counseling offer support for small business development counselors. The guidelines are: (1) paying attention to the context of the meeting, including time, setting, and physical condition of clients; (2) being aware of nonverbal signals; (3) believing that the client has the ability to solve his/her problem; (4) being open to the unexpected; (5) listening effectively; (6) talking simply and clearly; (7) asking and answering questions effectively; (8) expecting and handling resistance to change; (9) building a resolution of the client's problem; and (10) inviting client feedback on the counselor's process. (MSF)
Publication Type: Guides - Non-Classroom
Education Level: N/A
Sponsor: Small Business Administration, Washington, DC.
Authoring Institution: Association of Small Business Development Centers.; Wisconsin Univ., Madison. Univ. Extension.
Identifiers: Small Business Centers
Note: For related article see CG 025 328. Reprinted from "Small Business Forum," the Journal of the Association of Small Business Development Centers, Fall 1990.