This report discusses the evaluation of the academic English language program at the International University of Japan (IUJ), focusing on some common evaluation problems and approaches taken at IUJ to solving them and drawing on recent theory. The first of these techniques is a systematic approach to program data collection using varied kinds of information: qualitative and quantitative, formal and informal, and information that is both directly and indirectly relevant. Sources of information include test scores, student feedback, language teachers, program and university records, academic faculty, administrators, alumni, sponsors, and other programs. The second technique is a dual focus on evaluation process and product. Efforts are made to maximize the time, expertise, and motivation of participants and to produce an annual program report useful to both program staff and outsiders. The third technique involves viewing the program from two additional perspectives: (1) having a role as part of a larger "ecosystem," and (2) making decisions by balancing each option with the direct or indirect costs of an alternative. These techniques have been found useful at IUJ for reducing the problems inherent in program evaluation. (MSE)