ERIC Number: ED366405
Record Type: RIE
Publication Date: 1993-Nov-18
Reference Count: N/A
Improving Communication throughout the Institution: A Unique Approach to Classified Retreats, Sierra Community College.
In spring 1990, the classified staff of the Sierra College Staff Development Committee requested and obtained funding to sponsor four all-day retreats for all classified staff. Participants were assigned to one of the retreats based on their own preferences and an attempt to ensure a cross section of staff at each retreat. As a result of the committee's work with supervisors and reluctant staff, attendance at the retreats reached 88% of all classified staff. The goals of the retreat were to gain better understanding and appreciation of other staff members through sharing job-related issues and concerns, improve communications, make classified staff feel that they make a difference, gain better understanding of the college structure, develop solutions to concerns, and develop a better sense of community. Participants were asked to submit two short statements describing a positive employment-related experience and a concern. Retreat outcomes included the following: (1) there was consensus that concern for the student, friendly caring people, cooperation, communication, support and trust of the supervisor, tools to do the job, having a voice, access to facts, and freedom to make decisions are important in making things work; (2) space, improper use of student help, inadequate staffing, communication, lack of upward mobility, safety, and recognition were among the unresolved issues identified; (3) participants felt that a central information center, increased written communication, and better procedures for disseminating information might be ways of improving communication. Suggestions for improving other problem areas and information about planning and implementing the retreats for all three years, 1991, 1992, and 1993, are included. (AC)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Retreats; Sierra College CA
Note: Paper presented at the Annual Convention of the Community College League of California (San Francisco, CA, November 18-20, 1993).