ERIC Number: ED366220
Record Type: RIE
Publication Date: 1993-Dec-15
Reference Count: N/A
A Video Venture into Pragmatics: Cashing In on Language.
Pang, Terence T. T.; Klassen, Johanna
The design of a videotape recording for teaching politeness to learners of English as a Second Language is described. The recording attempts a step-by-step analysis of politeness realization markers and acts, especially face-threatening acts, simultaneously mapped onto the paralinguistic features accompanying them. It contains four bank scenes in which visitors request services of a bank teller, a goal-directed transaction that ultimately fails. Two of the scenes focus on an account withdrawal; two pertain to the closing of an account. In each pair of scenes, one teller handles the situation tactfully and one experiences pragmatic failure. Failure is used to de-emphasize the transaction aspect of the scene and point up the interpersonal aspect. Communication acts and problems are analyzed in captions and narrative voice-over. The intent is to suggest alternatives to behavior that leads to pragmatic failure. A transcription of the video scenes and narrative are appended. (MSE)
Descriptors: Banking, Cultural Education, English (Second Language), Foreign Countries, Instructional Materials, Intercultural Communication, Interpersonal Competence, Material Development, Nonverbal Communication, Pragmatics, Second Language Instruction, Second Languages, Sociocultural Patterns, Videotape Recordings
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Note: Paper presented at the International Conference on Language and Content (Hong Kong, December 15-18, 1993).