This document presents the standards for social work case management created by the National Association of Social Workers (NASW). Social work case management is defined as "a method of providing services whereby a professional social worker assesses the needs of the client and the client's family, when appropriate, and arranges, coordinates, monitors, evaluates, and advocates for a package of multiple services to meet the specific client's complex needs." The goals of case management are discussed, including the primary goal of optimizing the client's functioning by providing quality services in the most efficient and effective manner to individuals with multiple complex needs. Tasks and functions of the case manager in both client-level and system-level interventions are described. The 10 standards for case management are then presented and interpreted. Standard 1 describes the necessary qualifications of the social work case manager. Standards 2 through 5 pertain to client issues: primacy of the client's interests, self-determination, confidentiality, and client intervention. Standards 6 through 8 pertain to systems issues: system intervention, fiscal accountability and quality assurance, and program evaluation. Standards 9 and 10 return to the initial focus of the social work case manager with a discussion of adequate staffing and interprofessional relationships. The document concludes with a summary of the major principles of the NASW Code of Ethics. (NB)