This document, which is based on a symposium devoted to capitalizing on the new work force, contains five reports describing how major U.S. corporations are dealing with the demographic changes currently under way in the United States. "Whither the Work Force?" (Delores Wolf) discusses the proper role of corporations in coping with a lack of resources. The way Allstate Insurance uses the strength of diversity to benefit its business is described in "Managing Diversity: A Full-Time, Top-down Commitment" (Wayne E. Hedien). "Making Sure Diversity Works at US WEST" (Richard D. McCormick) expresses the opinion that some companies (and executives) must be prodded into appreciating diversity. "Turning Diversity Into Opportunity," (Lawrence Perlman) describes how a more culturally diverse work force enhanced the company's transition from production to service. Various business developments inhibiting and facilitating diversity are examined in "Will Diversity Win?" (Charles Handy). Also included is a brief question-and-answer exchange in which four of the symposium participants share their views on diversity and management. (MN)