ERIC Number: ED351727
Record Type: RIE
Publication Date: 1987
Reference Count: N/A
Intervening on Behalf of the Patient in Primary Care: The Communicative Role of the Hospital Chaplain as a Member of the Health Care Team.
Schnell, James A.; Schnell, William F.
Predicated on the knowledge that effective communication among medical personnel and patients is fundamental to the achievement of successful health care delivery, this paper addresses the practice of chaplain intervention on behalf of the patient in primary care to enhance physician-patient interaction. First the paper defines culture (in the communicative context) as a "summation of ways of living, organizing, and communing built up in a group of human beings and transmitted to newcomers by means of verbal and nonverbal communication." The paper then considers: 1) the hospital culture; 2) patient functioning within that culture; and 3) the communicative role of the hospital chaplain in aiding patients. Following this, the paper contrasts the chaplain's role against his/her participation as a member of the health care team. The paper also discusses ways to improve communication, including programs or courses designed to provide training for health care professionals in humanistic disciplines. Twenty-five notes are included. (NKA)
Publication Type: Opinion Papers; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Behavior; Communication Strategies; Organizational Culture
Note: Revised version of a paper presented at the International Communication Association's "Communicating with Patients" Conference (St. Petersburg, FL, 1987).