This document offers brief lesson plans for four courses: (1) an 8-hour refresher course for employees who write memos, short reports, and letters; (2) an 8-hour refresher course on creating a short document; (3) a 16-hour course on technical manual writing; and (4) an 8-hour course on technical manual writing. The courses were part of a workplace literacy project developed by Mercer County Community College (New Jersey) and its partners. In addition to the lesson plans are the following: a glossary of word usage, a list of cliches to avoid, a list of transitional words, exercises to review punctuation, a list of outdated business language, memo-writing exercises, exercises on parallelism, checklists for good writing, and a lists of commonly misspelled words. (CML)