ERIC Number: ED351545
Record Type: RIE
Publication Date: 1992-Feb
Reference Count: N/A
Meeting the Needs of Overseas Students: Exporting Quality Vocational Education and Training.
Navaratnam, K. K.; Mountney, Peter
A study was conducted to identify the extent to which the needs of overseas students enrolled in the Queensland, Australia, TAFE (Technical and Further Education) system are being met and to identify ways in which student support services may be improved. A multiple case study methodology was used and data were collected using the following methods: review of the literature; discussions with college administrators, student counselors, and personnel in the International Programs Branch; and a student questionnaire returned by 256 students, for a 73 percent response rate. The variables most associated with overseas students' satisfaction with TAFE were their competency in English and motivation to succeed. Eighty percent of student respondents reported that they would recommend their TAFE college and their course of study to their friends. In addition, 60-70 percent of the students were satisfied with the services they received. Among areas identified as needing improvement were the provision of course information, help in obtaining visas, reception at the airport, accommodations, tutoring, English language support, library facilities, orientation, help with study skills, and social activities. (CML)
Publication Type: Speeches/Meeting Papers; Reports - Research
Education Level: N/A
Authoring Institution: N/A
Identifiers: Australia (Queensland); TAFE (Australia)
Note: Paper presented at a conference on Quality in International Education (Toowoomba, Queensland, Australia, February 6-8, 1992).