ERIC Number: ED351493
Record Type: RIE
Publication Date: 1990
Reference Count: N/A
Employee Relations. A Guide and Reference Book for Those Involved or Training to Be Involved in Employee Relations in the Hotel and Catering Industry. Seventh Edition.
Martin, Rodney; Hayter, Roy, Ed.
This guide and reference book is designed to help those involved or training to be involved in employee relations in the hotel and catering industry. Chapter 1 attempts to define employee relations. Chapter 2 describes the institutions and parties involved in employee relations in the hotel and catering industry. The focus of chapter 3 is on ideologies and motives--the assumptions and ideas on which the relationships between individuals and institutions are based. Chapter 4 addresses developing effective employment practices. A checklist covers matters about which it is useful for an employer to have a considered employee relations policy. Chapters 5-20 give an introduction to sound employment practice in these areas: recruitment and selection; engagement; pay policies and procedures; maternity provisions; racial discrimination; staff records; retaining and developing staff; trade unions and the employer; communication and consultation with employees; disciplinary rules, procedures, and grievances; dismissal; redundancy; employment rights on the transfer of an undertaking; working conditions; first aid and accidents; and employee relations training. The text is marked with a symbol to indicate a matter requiring a clear policy decision or giving practical suggestions to adopt or to indicate a legal requirement. Checklists and example forms are provided. Contents of the appendices are as follows: glossary; sources for information, advice, and resources; checklist of employment legislation; Code of Practice; and index. (YLB)
Descriptors: Business Administration Education, Dismissal (Personnel), Employer Employee Relationship, Employment Practices, Food Service, Foreign Countries, Grievance Procedures, Hospitality Occupations, Hotels, Job Layoff, Job Training, Labor Legislation, Labor Relations, Management Development, Occupational Safety and Health, Personnel Management, Personnel Policy, Staff Development, Unions, Vocational Education
Hotel and Catering Training Co., International House, High Street, Ealing, London W5 5DB, England, United Kingdom.
Publication Type: Guides - Non-Classroom
Education Level: N/A
Authoring Institution: Hotel and Catering Training Co., London (England).
Identifiers: Catering; United Kingdom