ERIC Number: ED348118
Record Type: RIE
Publication Date: 1992-Jun
Reference Count: N/A
Assessment: What's the Next Step? A Model for Institutional Improvement.
Messina, Robert C.; Fagans, Alice C.
Institutional change requires that "restraining" forces (those forces resisting change) be minimized and "driving" forces (those forces moving in the direction of change) be maximized. Lasting change involves broad-based staff participation in the change process; this requires the establishment of multiple feedback levels or linkages. The institutional change model adapted by Burlington County College (BCC) in Pemberton, New Jersey, is based upon extensive feedback providing "informational linkages" necessary for change. The model has three components: (1) the "improvement area," comprised of the issues and structures in need of change identified through outcomes assessment procedures; (2) "institutional culture," including those aspects of leadership, governance, climate, faculty professionalism, external regulations, funding, enrollment, community, and the assessment structure that affect the specific improvement areas identified; and (3) "results of the change process," including changes in goals, objectives, and assessment methods that have resulted from implementation of new procedures, policies, and curriculum. In an effort to minimize the restraining forces and maximize the driving forces affecting efforts to bring about change within the Basic Skills Program (BSP) at BCC, several activities were undertaken. Data on state-mandated assessment were presented at the first semester faculty meeting. Task forces were convened to analyze the BSP and informal discussion groups were held. A basic skills handbook was created, a review of the reading program was scheduled, and special support was provided for faculty involved in computer/video instruction. (PAA)
Publication Type: Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Burlington County College NJ
Note: Paper presented at the Annual Summer Institute on Community College Effectiveness and Student Success (4th, Vail, CO, June 21-24, 1992).