ERIC Number: ED347984
Record Type: RIE
Publication Date: 1992-Feb
Reference Count: N/A
Identifying a Range of Performance Improvement Solutions--High Yield Training to Systems Redesign--through Evaluation Research.
Dean, Peter J.
This paper describes a needs assessment process that identifies a range of performance improvement strategies using the steps of the Evaluation Research Model (Geroy and Wright, 1988). A detailed description of a project conducted by the Professional Development Committee of a mid-sized community college in suburban Philadelphia to identify professional development activities for the administrators, faculty, and support personnel of the college is used to illustrate this process. All of the challenges identified by outside consultants were addressed: (1) all employees (stakeholders) were involved equally in identifying professional development needs; (2) the planning committee recognized that certain non-training actions were required to maximize the worth of training; (3) data were elicited from all 280 employees that represented both their wants and their needs; and (4) decision makers were provided with a systematic process for selecting professional development activities that will yield maximum results for cost and effort. The project illustrated the number and kind of responses generated through the nominal group technique (NGT), as well as the range of professional development options that emerge from NGT responses. It reflected the cutting edge of performance technology by virtue of its application in an academic setting, involving all employees of the organization, addressing the desire of the organization for training while simultaneously presenting alternative performance improvement solutions, and introducing performance technology as the decision making model for all HRD (human resource development) functions of the organization. The project also provided techniques, references, and examples that can be used in convincing decision makers of the value of conducting a needs assessment. (5 references) (BBM)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Performance Technology
Note: In: Proceedings of Selected Research and Development Presentations at the Convention of the Association for Educational Communications and Technology and Sponsored by the Research and Theory Division; see IR 015 706.