ERIC Number: ED347584
Record Type: RIE
Publication Date: 1992-Feb
Reference Count: N/A
Using Group Decision Support Systems in Teaching the Small Group Communication Course.
Scott, Craig R.
The nature of group decision support systems (GDSS), its key advantages, and the experience of using it with several classes help illustrate that this type of computer technology can serve an important function in supplementing instruction of the small group course. The primary purpose of a GDSS is to improve group decision-making and effectiveness by removing communication barriers, providing structuring techniques for decision analysis, and systematically directing the pattern, timing, and content of group discussions. Advantages of GDSSs in education include: (1) text printout and automatic data storage; (2) availability of structured tools; (3) combination of face-to-face and electronic communication; (4) opportunity for repeated use as a supplemental form of instruction; (5) greater equality of participation; and (6) anonymity. The biggest drawback of GDSS is that it is not yet widely available. The experience of various classes at San Diego State University (California) indicates that the usage rates and role, process, and outcome satisfaction were high. The use of GDSS in small group communication courses deserves further exploration, research, and incorporation. (A diagram of an Electronic Boardroom GDSS is included; 24 references are attached.) (RS)
Publication Type: Speeches/Meeting Papers; Reports - Descriptive
Education Level: N/A
Authoring Institution: N/A
Identifiers: Group Decision Support Systems; San Diego State University CA; Small Group Communication
Note: Paper presented at the Annual Meeting of the Western States Communication Association (63rd, Boise, ID, February 21-25, 1992).