ERIC Number: ED347577
Record Type: RIE
Publication Date: 1991
Reference Count: N/A
A Community Exchange: Teaching the Business and Professional Communication Course.
Weller, Rosemary D.; Gawlik, Mary E.
A business and professional communication course at Gallaudet University promotes interaction between the community and the deaf or hard of hearing students at the university, and provides needed professional development services to these students. The course is divided into four main parts: (1) theories of organizational communication; (2) business writing; (3) interpersonal strategies on the job; and (4) staff meeting presentations. Throughout the course, students interact with employers to acquire information, and to practice specific skills. To assess formal and informal communication, culture, and climate in an organization, students visit an organization, using it as a lab to observe theories and concepts in process. The second community exchange incorporates business writing by having students arrange and attend business appointments with real employers, such as the Smithsonian, Amtrak, the United States Senate, Greenpeace, and the Internal Revenue Service. Students must provide all the necessary business writing, such as memos, confirmation letters, thank you notes, and briefing reports. In regard to the third course component, interpersonal strategies on the job are discussed throughout the semester, with a special day occurring in class when a panel of deaf professionals discuss their experiences and coping strategies in a hearing work world. Finally, at the end of the course, each student gives a presentation to professionals from the community on time/stress management, communication technology, day care, and other work-related issues. (PRA)
Publication Type: Guides - Classroom - Teacher; Reports - Descriptive; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Gallaudet University DC
Note: Paper presented at the Annual Meeting of the Speech Communication Association (77th, Atlanta, GA, October 31-November 3, 1991).