A workshop was held by the Office of Library staff at the University of Pittsburgh (Pennsylvania) for international college students, to assist them in making the transition to the American educational setting. The workshop also served to heighten the awareness of the library public service staff to the needs of the international students at the University. Preparation for the workshop involved planning an agenda, delegating assignments, obtaining speakers, and setting times and dates. The workshop opened with a short get-acquainted session and a keynote speaker who addressed the pervasive effect of culture. There followed an international student discussion group which provided an opportunity for students to share their concerns and experiences. Next a role-play video was presented which portrayed three vignettes in library communication and mis-communication in asking for reference librarians' assistance. Discussion of the three situations followed, and groups developed practical solutions to issues discussed. Participants' evaluations of the workshop were positive. The attendance indicated the obvious need for such an event and the enthusiasm of the participants led to free exchange of ideas. (JB)