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ERIC Number: ED345452
Record Type: RIE
Publication Date: 1989
Pages: 26
Abstractor: N/A
Reference Count: N/A
What's Worth Asking For? Leadership for Better Quality Human Services.
O'Brien, John
The fundamental question for those concerned with high quality services for people with severe disabilities is how resources can best be used to assist these individuals to live better lives. The question of how to assist in creation of better lives tests and builds leadership. Leadership involves mobilizing people's resources to make progress on difficult problems. Anyone leads when performing the activities that enable people to face and deal with the complex situations that arise when a service organization works to learn how to assist people to make better lives for themselves. This paper discusses three activities of leadership to improve service quality: (1) shaping direction through vision; (2) identifying distinctive contributions by clarifying legitimate purposes of services for people who need long-term assistance; and (3) guiding daily work on problems by defining the accomplishments of effective services. The paper seeks a vision of inclusive community, which points in a different direction than a vision of human services that meet all needs within their buildings and boundaries, and thereby provides an alternative to bureaucratic control mechanisms. (16 references) (JDD)
Publication Type: Opinion Papers
Education Level: N/A
Audience: N/A
Language: English
Sponsor: Syracuse Univ., NY. Center on Human Policy.; Minnesota Univ., Minneapolis. Inst. on Community Integration.; National Inst. on Disability and Rehabilitation Research (ED/OSERS), Washington, DC.
Authoring Institution: Responsive Systems Associates, Lithonia, GA.
Identifiers: N/A