ERIC Number: ED345315
Record Type: RIE
Publication Date: 1992-Mar
Reference Count: N/A
An Analysis of Respondent/Average Associate Differences on the Listening Practices Feedback Report.
Emmert, Victoria; And Others
A study examined the relationship of the respondent and averaged associate ratings on the Listening Practices Feedback Report (LPFR). As part of LPFR listening training sessions, LPFR respondent and associate(s) scores were gathered from several major companies and organizations. Each subject completed an LPFR on his/her own listening behavior and then had six colleagues or associates fill out an LPFR on the listening behavior of the subject. The respondent's LPFR rating for each item was subtracted from the averaged associate rating for that item to produce a difference score. These were then factor analyzed to examine the dimensional structure underlying respondent/associate differences. Results indicated that: (1) in general, the underlying constructs of the respondent LPFR and the associate LPFR were not strongly related; (2) the perceptions that others had of an individual's acceptance of the listening role were related to how that individual rated him/herself on avoiding becoming defensive and responding emotionally; (3) associate's perceptions of an individual's professional/businesslike listening practices were related to the way the individual rated himself on professional/businesslike listening; and (3) the single factor which accounted for most of the variance on the differences scores was differences in perceptions concerning the respondent's listening for information without regard to status. Findings support a "transactional" nature of listening. (Nine tables of data and a figure showing the relationships among the difference factors on the LPFR training instrument are included; 39 references are attached.) (RS)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Behavior; Listening Research
Note: Paper presented at the Annual Meeting of the International Listening Association (13th, Seattle, WA, March 4-8, 1992). For related documents, see CS 507 823-824.