ERIC Number: ED344269
Record Type: RIE
Publication Date: 1991-Nov
Reference Count: N/A
Does the Penn State Reticence Program Work?: A Comparison of Special and Regular Options of a Basic Speech Communication Course.
Kelly, Lynne; Keaten, James
A study assessed the effectiveness of the Pennsylvania State University (PSU) Reticence Program as a treatment for individuals with communication difficulties, such as communication apprehension, reticence, and shyness. Several standardized tests of social communication problems were used in a pretest-posttest design with a control group and two treatment groups: special sections and regular public speaking sections of the basic speech communication course at PSU. Results indicated that on the overall Social Reticence Scale (Jones and Russell) and one of its subscales (difficulty meeting people), participants in the reticence group (Option D) showed significant decreases in shyness relative to both the public speaking (Option A) and control groups. A similar pattern of effects was found for the Shy Scale (McCroskey et al.) and the public speaking and meeting subscales of the Personal Report of Communicaton Apprehension (PRCA). On the group subscale those in Option D and Option A showed significant improvement relative to the control group. Those in the reticence section showed the greatest reduction in fear of public speaking, although public speaking students reported significant improvement over the control group. More research is needed to shed light on the distinctions between shyness and reticence. (Five tables of data are included; 40 references are attached.) (Author/SR)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Pennsylvania State University; Reticence
Note: Paper presented at the Annual Meeting of the Speech Communication Association (77th, Atlanta, GA, October 31-November 3, 1991).