A study was done of individual job involvement as it affects support services in some areas of higher education. The basic research question was: Given selected personal characteristics of support services staff members and certain situational characteristics, which set of variables would most effectively account for the variations in the degree to which staff members are involved in their respective jobs? The study involved a survey distributed to staff members at the Business Office, Library, Financial Aid Office, and Student Services Department on four campuses of two Texas state universities. Of the original sample, 49 percent or 99 individuals returned the survey. The study determined the extent to which sex, age, level of education, length of time in current job and nine staff-management activities influence the degree of job involvement. The results indicated that sex, age, level of education, length of time in the current job, and employee-management interaction were differentially associated with job involvement. In particular, age and sex were associated with job involvement while level of education suppressed the effect of age and sex factors for job involvement. For management, recognition was the key and principal source of variation in job involvement. (15 references) (JB)