ERIC Number: ED340071
Record Type: RIE
Publication Date: 1991
Reference Count: N/A
The New Kid on the Block: A Qualitative Analysis of New Employee Communication and Uncertainty Reduction Behaviors.
Petelle, John L.; And Others
A study investigated the manner in which communication strategies (passive, active, and interactive) were used by new employees in the early stages of the employer-employee relationshiip to gain knowledge of their supervisors, thereby reducing uncertainty. Twenty-six full-time new employees from several organizations in the midwest were interviewed over a 5-week period. The interviews were taped and transcribed, and a content analysis was performed. Results showed that new employees found that, while passive strategies were more valuable than active ones, interactive strategies were superior to both for gaining information about their supervisors, and the use of interactive strategies increased over the 5-week period. Interactive strategies were used more as a method of gaining information about the supervisor as a person than as a supervisor. Findings also suggested that not all uncertainty reduction can be viewed as positive, since if what is learned about another individual is negative, the resulting effect on the relationship may also be negative. Further study on uncertainty reduction within organizational relationships is called for. (Three tables of data and 6 figures are included; there are 28 references listed and 2 appendixes contain the interview schedule and the coding sheet for interviews. (SR)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Behavior; Research Suggestions; Uncertainty Reduction
Note: Paper presented at the Annual Meeting of the Speech Communication Association (77th, Atlanta, GA, October 31-November 3, 1991).