ERIC Number: ED340057
Record Type: RIE
Publication Date: 1991-Oct
Reference Count: N/A
The Congruity of Communicator Style Expectations and Experiences and Its Influence upon Subordinates' Satisfaction with Supervision.
Slaughter, Gerald Z.; And Others
Based on a model of human symbolic activity, a study examined the influence of congruity of communicator style expectations of and experiences with a supervisor as it affects subordinates' satisfaction with supervision. Nine supervisors and 87 subordinates employed at the Hose Production Center of a national tire and rubber corporation were surveyed with the Norton Communicator Style Measure. Results indicated an overall significant F statistic for 8 of the 11 communicator style subconstructs, when a single factor analysis of variance was computed. Post hoc comparisons indicated that subordinates' satisfaction with supervision was influenced by different types of congruity and by the nature of the communicator style subconstructs. Results revealed that strong congruity does not necessarily lead to high satisfaction. This study represents a new way of investigating the supervisor-subordinate relationship. (Forty-four references and 5 appendixes which include the survey, analytical components, and 11 tables of data are attached.) (PRA)
Publication Type: Reports - Research; Speeches/Meeting Papers; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Identifiers: Communication Behavior; Communication Satisfaction; Communication Styles; Norton Communicator Style Measure
Note: Paper presented at the Annual Meeting of the Speech Communication Association (77th, Atlanta, GA, October 31-November 3, 1991).