ERIC Number: ED339071
Record Type: RIE
Publication Date: 1991-Apr
Reference Count: N/A
The Impact of Organizational Climate and Job Expectations on Black and White Managerial Job Satisfaction.
A study investigated the impact of organizational climate and job expectations on black and white managerial job satisfaction, and the factors leading to job satisfaction for black and white managers in a retail outlet. One hundred twenty-four managers and assistant managers from a major public owned retail chain organization on the east coast responded to questionnaires. A T-test was employed to determine whether job expectations and satisfaction differed between the two racial groups. A multiple regression analysis was employed to analyze the data in order to test the predictors of job satisfaction. Results indicated that black managerial job expectations and job satisfaction were significantly lower than their white counterparts, and that what constitutes job satisfaction for black managers is significantly different from what constitutes job satisfaction for white managers. Findings suggest that black managers do not expect to be rewarded fairly, may not feel proud to identify with the organization, and may be significantly less satisfied than their white counterparts. Results also suggest that retail organizations may not be readying themselves for the multi-racial workforce of the future. These organizations will need better educated workers, many of whom will be minorities. (Author/PRA)
Publication Type: Reports - Research; Speeches/Meeting Papers
Education Level: N/A
Authoring Institution: N/A
Identifiers: Job Expectations
Note: Paper presented at the Annual Meeting of the Central States Communication Association (Chicago, IL, April 11-14, 1991).