ERIC Number: ED338585
Record Type: RIE
Publication Date: 1986-May
Reference Count: N/A
The Use of Quality Circle Techniques To Improve Problem Solving in Elementary School.
De Candido, Linda S.
A sequentially planned program using quality circle techniques was adapted for the educational environment and Implemented in an elementary school in central Florida. The program consisted of 10 sessions designed to acquaint team leaders and administrators with the quality circle techniques and, under the direction of a trained facilitator, to develop and practice problem solving, decision making, and communications skills. The sessions included activities using brainstorming, consensus, cause and effect diagrams, group functions, data collection techniques, and management presentations. The pre/post attitudinal survey showed a positive gain for all participants. Cognitive quizzes during the sessions produced an average retention of 96.6 percent. These results were further strengthened by the group's demonstrated ability to use the techniques in solving actual problems. The group requested that the administration continue this problem solving approach thereby validating the survey results. Results suggest that the quality circles approach, which has been successful in business and industrial settings, can be modified for the educational environment and used effectively for problem solving. Participant quizzes are appended. (Author/LL)
Publication Type: Dissertations/Theses - Practicum Papers; Tests/Questionnaires
Education Level: N/A
Authoring Institution: N/A
Identifiers: Facilitators; Florida
Note: M.S. Practicum, Nova University.