Prepared to document Howard Community College's (HCC's) progress in implementing its plan for assessing student learning outcomes, this performance accountability report describes the implementation of the plan as of November 1991, covering information gathered, actions taken, and proposed activities. Four strategic priorities which apply either in whole or in part to the assessment plan are detailed: (1) student learning and teaching excellence, including goals related to the achievement of learning objectives, student satisfaction, evidence of student learning, and teaching improvement; (2) student access, including goals related to educational opportunities, developmental services, institutional image, admissions and registration, facilities, and student financial aid; (3) the learning environment, including goals related to providing a physical, intellectual, and socio-psychological environment conducive to learning; and (4) customer service, which focuses on providing excellent service to students. For each priority, associated goals and indicators are listed and briefly discussed in terms of background and related measures. For each goal, a performance summary and a series of administrative recommendations are presented. Provided for each indicator are a chart which depicts current information, a rationale for and definition of the indicator, the source of the data the 3-year performance target, and a performance outcome and analysis. Where applicable, comparisons over time within the college and comparisons with a set of peer institutions in the Maryland community college system are provided. A preliminary activity and goal matrix is attached. (JMC)