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ERIC Number: ED337171
Record Type: RIE
Publication Date: 1991
Pages: 39
Abstractor: N/A
Reference Count: N/A
ISBN: N/A
ISSN: N/A
An Index of Quality of Rural Illinois Public Library Services.
Roy, Loriene
Each year, from 1982 to 1986, the Library Research Center at the University of Illinois conducted a study called the Index of Quality of Public Library Service. For this study, unobtrusive tests of reference service and book availability were performed annually in Illinois Public Libraries. When the results from rural libraries were compared with those of similar sized non-rural libraries, it was found that rural public libraries performed better on book availability indexes than indexes for reference service; i.e., they performed no differently than non-rural libraries. Rural libraries, like all public libraries, are not providing these services at the 100% level. Library consultants are asked to assist rural public libraries in clarifying rural reference policy, forming rural library reference support groups, and focusing on reference service in continuing education programming. The report is divided into the following sections: research methodology; representativeness of the sample; index values; influences on the index value; the results of the book searches and the reference requests; the study recommendations; and a summary. Concluding the report are the forms used to gather the research data. (8 references/5 tables) (Author/MAB)
Publication Type: Reports - Research; Speeches/Meeting Papers; Tests/Questionnaires
Education Level: N/A
Audience: N/A
Language: English
Sponsor: N/A
Authoring Institution: N/A
Identifiers: Book Availability; Illinois; Performance Measures for Public Libraries
Note: This article is based on a paper presented at the Libraries on the MOVE Conference (Carbondale, IL, June 12, 1986).